Claim Completion Instructions
Get Paid Faster! Submit claims via the Direct Dental Provider Web Portal
When you submit claims as soon as possible after treatment is completed, you help us process claims more efficiently, using the patient’s most current eligibility and benefits to determine payment.
Generally, claims received more than 12 months after the date of treatment may not be paid. Some programs may require you to submit claims within a shorter period of time (ex., 90 days).
Emdeon & DentalXChange Payer ID
SDCOM
Claim Submission Mailing Addresses
Dental Claims
Direct Dental Claims
PO Box 497
Milwaukee, WI 53201
Vision Claims
Direct Dental Vision Claims
PO Box 192
Milwaukee, WI 53201
Appeals
Direct Dental Appeals
PO Box 1334
Milwaukee, WI 53201
Corrected Claims
Direct Dental Corrected Claims
PO Box 1287
Milwaukee, WI 53201
Authorizations
Direct Dental Authorizations
PO Box 1287
Milwaukee, WI 53201
Questions? Contact Provider Services
855-866-2615
providerservices@directdentalplans.com
Hours: Mon – Fri, 8am – 5pm Pacific Time, closed on holidays