Member Services
855-844-0626
memberservices@directdentalplans.com
Hours: Mon – Fri, 8am – 5pm Pacific Time, closed on holidays

​Provider Services
855-866-2615
providerservices@directdentalplans.com
Hours: Mon – Fri, 8am – 5pm Pacific Time, closed on holidays

​Claim Submission Mailing Addresses
Dental Claims
Direct Dental Claims
PO Box 497
Milwaukee, WI 53201

​Vision Claims
Direct Dental Vision Claims
PO Box 192
Milwaukee, WI 53201

​Appeals
Direct Dental Appeals
PO Box 252
Milwaukee, WI 53201

​Corrected Claims
Direct Dental Corrected Claims
PO Box 1287
Milwaukee, WI 53201

​Authorizations
Direct Dental Authorizations
PO Box 1287
Milwaukee, WI 53201

​Emdeon & DentalXChange Payer ID
SDCOM

​Administrator Support
helpdesk@directdentalplans.com

​Enrollment
enrollment@directdentalplans.com

​Claims and Administrative Billing
billing@directdentalplans.com

​Web Portal Support Line
844-275-8758